Glossary

A-Z glossary of PageSeeder concepts

Notification

When certain events occur on the PageSeeder server, email notifications are sent to members. Who is notified and when depends on the options of the event and the notification settings for the member in a particular group.

For example when a comment is created with notify set to Normal, it will be emailed to all group members that have a notification setting of normal. Any member with an account setting of Daily digest or Weekly digest will receive all comments as a single email message sent daily or weekly, instead of when they are posted.

Templates for notifications and messages are stored in the notification folder. See Organization customization or emails for details on how to customize the emails.

Message settings

Below are the options available when a message is spawned through the creation of a comment, task, workflow, version, edit note, document or external url event.

SilentPost the message but do not notify anyone.
Minimal*Notify only discussion authors, assigned member and approvers (see below for further details).
NormalNotify group members.
AnnounceOverride member settings and notify all group members.

* Discussion authors are not included for workflow notifications.

Member settings

Following are the options for a member to control how frequently they are contacted by each group:

Announcements onlyMembers will only receive messages when the default settings are overridden.
EssentialRelays messages for tasks assigned to the member or when a reply has been posted to a message from that member.
NormalThe member will receive all default comments and tasks as posted.
Daily digestThe essential setting plus any new comments and tasks created since the previous digest.
Weekly digestThe essential setting plus any new comments and tasks created since the previous digest.

Notification settings

The table below provides the notification outcomes based on the intersection of the options applied to a message and the setting of each member. (Y = message is sent, N = message is not sent).

Comment / task / workflow / version / edit note / uri notification
Member SettingsMessage settings
SilentMinimalNormalAnnounce
Announcement onlyNNN
EssentialNAssignee/ Approvers/ AuthorsAssignee /Approvers /Authors
NormalNAssignee /Approvers /Authors
DailyNAssignee /Approvers /AuthorsAssignee /Approvers /Authors
WeeklyNAssignee /Approvers /AuthorsAssignee /Approvers /Authors
  • Assignee – notify the member that has been assigned on the task step.
  • Approvers – if task status on the message corresponds to what has been set for Status Broadcast Approvers in Group Properties, every member with a role of Approver will be notified.
  • Authors – unless the thread has become a workflow, notify all members that have added a comment to it.

In the user interface, each class of message has the following the default notification setting:

  • Silent – is the setting for messages spawned by the creation of versions, edit notes, multiple workflows and URIs (documents/URLs)
  • Minimal – is for messages spawned by tasks and assigned, single workflows.
  • Normal – is for comments.

Note

By default, notifications will only ever sent to the members of the group that owns the message.

Event messages

Below is a list of PageSeeder events and details of their related messages.

Listed underNotificationNotify options (*=default)
EventDocument activity#Document historyCommentsTaskstemplateSilentNormalAnnounceMinimal
uploadnew-uriY*
document creationnew-uriY*
url creationnew-uriY*
document properties modification
structure
attachedto
commentnew-commentY*
taskY (as comment)new-commentY*
versionnew-versionY*
workflowY (as comment)new-commentY*
edit
edit draft
edit notenew-commentY*
xref
image referenceY (as xref)
moderator to accept commentaccept-comment
mail loop detectedauto-responder
change email requestedchange-email-confirm
reset password requestedreset-password-confirm
password changedchange-password
daily notificationdaily-digest
moderator to accept membershipmembership-accept
member to confirm membershipmembership-confirm
completed membershipmembership-complete
membership and new membermembership-new-member
new membernew-member
out of office receivedout-of-office-warning
out of office sets on vacationout-of-office-change
unauthorized email receivedreject-comment

Created on , last edited on